Privacy

1. Scope

This privacy policy applies to Visiguide marketing pages, account signup/sign-in flows, and workspace usage where you manage property and guidebook content.

2. Data we collect

• - Account information (name, email, authentication metadata).
• - Workspace content you create (property details, guidebook entries, uploaded media).
• - Operational data (basic logs needed for security, troubleshooting, and abuse prevention).
• - Contact form submissions and support communications.

3. How we use data

• - Provide, secure, and improve the Visiguide service.
• - Deliver account, transactional, and support communications.
• - Detect abuse, investigate incidents, and maintain platform reliability.
• - Process data as needed to render guest-facing property and guidebook experiences.

4. Storage and processors

Depending on deployment configuration, Visiguide may use third-party infrastructure providers for database, object storage, and email delivery. Your organization is responsible for configuring regions, retention windows, and processor agreements where applicable.

5. Cookies and session data

We use essential cookies and related session mechanisms for authentication, locale preferences, and core site functionality. We do not rely on non-essential trackers to deliver the base service experience.

6. Your choices

You can request access, correction, or deletion of personal data associated with your account by contacting the team through the Contact page. Certain data may be retained where required for legal, security, or billing obligations.

7. Contact

For privacy requests, use the contact form at /contact and include “Privacy Request” in your message.